EasyPoint Award Ticket Change and Cancellation Policy
This policy is for award bookings ONLY and is subject to change.
Changes and cancellations are allowed on most flights booked through EasyPoint. Fees will apply.
Award bookings have different change and cancelation rules than non-award bookings. Please
check with your travel concierge before booking to confirm change and cancellation rules for your
particular flight. Name changes are not permitted on issued tickets. EasyPoint is not responsible for
additional costs that arise due to passenger visas or name changes. Any changes processed by
EasyPoint for these purposes will incur fees as listed on our changes and cancellations page.
Itinerary Change Rules and Fees For Award Flights
– Fees apply to each individual. If multiple people are traveling together, there is a fee per person
– In addition to change fees, some changes require additional miles which will increase ticket cost
– Change fees are non-refundable
– Fee for changes made at least 72 hours before the flight is $200 USD
– Fee for changes made within 72 hours of the flight is $250
– Some air carriers may have change fees which are not included in these fees.
Itinerary Change Rules and Fees For Non-Award Flights
– Fees apply to each individual. If multiple people are traveling together, there is a fee per person
– In addition to change fees, some changes require a change in fare which will increase ticket cost
– Change fees are non-refundable
– Fee for changes made at least 72 hours before the flight is $100 in addition to the airline change
fee
– Fee for changes made within 72 hours of the flight is $200 in addition to the airline change fee
Cancellation or No-Show Rules and Fees
– Cancellation of a flight does not result in a refund. EasyPoint will issue credit to be used on a
future flight
– Fees apply to each individual. If multiple people are traveling together, there is a fee per person
– Credit can be issued for a missed flight (no-show)
– The amount of credit issued will be assessed at the time of request
– Cancellation and no-show fees are non-refundable
– Cancellation fee is $200
– No-show fee is $250
– Some air carriers may have cancellation fees which are not included in these fees.
Additional fees may apply to specific airlines (i.e. JetBlue, Singapore Air).
Some airlines will not allow changes within 72 hours of flight.
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Get access to exclusive flights via our mobile app:

1-800-IFLYBIZ

EasyPoint LLC
Oakland, CA 94608